Tools for Providers
Free, downloadable tools to help physicians and teams communicate with steadiness, reduce friction, and create smoother, more effective care.
Conversation Reset Guide
This framework offers an opportunity to reopen dialogue when a conversation with a patient, colleague, or team goes off course.
Communication Styles Snapshot
This sheet will help you recognize and reflect on your communication patterns
Before the Room Cue Card
This card will guide you through a 15-second reset that can help you before entering a patient’s room.
Reflection Guide: When a Visit Goes Off Track
This guide helps you reflect on a visit that may not have gone well, allowing you to understand what happened and decide how to best move forward.
Team Micro-Check Sheet
Use this tool to briefly reflect with your team when things feel rushed or tense.
Free, downloadable tools to help patients and families feel prepared for visits, ready for hard conversations, and confident in their healthcare plan.
Tools for Patients & Families
Quick Calm Card
A guide to stay calm before, during, and after a doctor visit.
Visit Prep Checklist
A checklist to help you prepare for doctor visits— what to bring, what to ask, and what to do next.
Conversation Phrases That Help
Suggestions for phrases you can use in conversations with a healthcare team when you’re feeling confused, emotional, or unheard.
Visit Notes Page
Guided note-taking for during and after a doctor’s visit.
Shared Plan Sheet
You can fill out this sheet and share it with your healthcare team to make sure everyone is on the same page.